thing 23: the end is only the beginning

BY experimenting with the various things, the scope of Library 2.0 became much clearer. It helped to see and experience firsthand the way in which these types of sites and tools could be used by libraries.

THE difficulties in applying any of these things might be less about learning and using them and more about the process of adapting to the changes they would bring. Further, it seems that some changes would be difficult to anticipate. What we can do is implement selective tools that would truly and clearly benefit our efficiency and increase patrons' ability to access the library.

AS I went through, the ideas of access and efficiency always seemed to always come to mind. As someone working in a large department, many of the communication tools are very enticing - I would LOVE to be able to IM coworkers working in certain service points to request their help completing a task. I think IT's help form on lint is the closest we have and it is SO HELPFUL to not have to leave my workstation (and patrons) to call when something needs some help from a trained professional fixer.

I feel like the next step for this process is to try a tool or two in our internal processes. I know the big picture is bringing patrons and library together using Things, but it won't hurt us to be guinea pigs. squeeeek.